Smart services: The move to customer orientation
نویسندگان
چکیده
منابع مشابه
“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”
چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
S2-MOVE: Smart and Social Move
In this position paper we present S-MOVE (Smart and Social Move), a social innovation project funded by MIUR (Italian Ministry of Education, Research and University). SMOVE is based on a new conception of urban community, that allows citizens to share data and decisions in a smart and innovative way. In order to implement this new vision of urban mobility, called smart mobility, a deep integrat...
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ژورنال
عنوان ژورنال: Electronic Markets
سال: 2019
ISSN: 1019-6781,1422-8890
DOI: 10.1007/s12525-019-00338-x